Frequently Asked Questions

For general advertising queries and requests for media kits, contact our customer service team at [email protected]

For classified advertising information, please contact our customer service team at [email protected]

Shipping time depends on your address. Orders shipped within the United States usually take one to three weeks. Canada and international shipping usually takes two to four weeks.

If you still have not received your product, visit our Customer Service Help Page to report the problem and provide the shipping information you included when ordering so we can quickly locate your order.

Shipping costs vary, depending on weight of the package; however, general shipping is $7.50 for domestic products and $10 for international orders.

To return a product, please first contact us to process your request and obtain a return authorization number. You can then write this return authorization number on your package.

Please send a product that you wish to return to:

Sisk Fulfillment

International Living

1900 Industrial Park Drive

Federalsburg, MD 21632

Clearly print your name, customer number, and order slip/number. We suggest that you obtain a tracking number, signature confirmation, or delivery confirmation when you ship the return in order to ensure delivery. Please allow up to 30 days for us to receive and process your return.

Please contact us with any further questions regarding product returns.

We don’t offer discounts based on income or occupation. However, we do offer substantial early bird and membership discounts. Please contact us for full details on how to get the best price for the event you’d like to attend.

We do not accept volunteers due to having a fully staffed Conference and Events Team. If you wish to speak at an upcoming event, please contact us here and tell us why you’d be a great fit.

Yes, you can most certainly bring a guest. We know that you’ll want to share much of what you’ll learn with someone you trust, that’s why spouses, partners, advisers, and friends are welcome and get to attend for almost half price. Please consult the individual event promotional material, visit the events website or contact us for information on the guest’s registration fee.

Accommodation is not included in the registration fee; however, we negotiate a discounted room rate for conference attendees at the conference hotel. The discounted room rate is subject to availability. Please book your room well in advance to avoid disappointment.

No. For all your travel needs (including flight assistance and insurance), please contact your travel agency of choice. We recommend Opportunity Travel whom we work closely with when organizing our conferences.

You may also want to consider one of the many companies that specialize in online reservations and travel assistance, like: www.orbitz.com, www.travelocity.com,  www.expedia.com,

www.mobissimo.com,  or www.kayak.com.

We also suggest you sign up for free e-mail alerts from your preferred airlines, via their websites. In addition, numerous websites—like www.travelzoo.com, for example—offer free e-mail alerts highlighting regular specials for a wide range of airlines. Many of these websites offer tips for getting the best flights, such as being flexible with travel dates and airports, if possible.

We invite you to take advantage of the greatest membership discount for which you are eligible, based on your membership status. But only one membership discount applies. And it can be applied to only one member of your party. In other words, your spouse or guest is not eligible for a membership discount. Your membership discount or eligible voucher can be combined with any early bird discount offered. Please note: you can use only one discount or voucher per conference or event.

International Living magazine subscribers; Lifetime Society subscribers, Publisher’s Roundtable, Real Estate Trend Alert, Explorer’s Club, Platinum Circle and World Club members are entitled to discounts on most event registration fees. Please consult the individual event promotional brochure or contact us for complete details.

In some cases, yes. Please check with your tax accountant to verify.

Please contact the Events Team here, phone (toll-free from the U.S. and Canada) 1-866-381-8446. A live operator is available Monday to Friday from 9 a.m. to 5 p.m. ET.

You can find a full list of our upcoming online and in-person events right here on the International Living website.

You do not have to be online for the entire time. We will give you ongoing access to the event archive within 24-48 hours of the event concluding. This includes recordings of the entire event. This way you’ll be able to go back and review any presentation you like in the future. You have access to this resource far into the future.

Yes, if you have an IL Event Voucher or IL Event Credit, feel free to apply that towards an IL online event. You can contact the Events Team here, phone (toll-free from the U.S. and Canada) 1-866-381-8446. A live operator is available Monday to Friday from 9 a.m. to 5 p.m. ET to help you.

Yes, when you attend an International Living event (both in-person or online) you will be given access to an event workbook which includes all the speakers contact details. Feel free to contact a speaker and let them know you are an attendee. They will be more than happy to help with any questions you have.

If you would like to become an International Living writer, please go here to find all the details.

International Living magazine is a monthly publication for subscribers detailing the best places in the world to live, retire, travel, and invest. Founded in 1979 by Bill Bonner, IL now has offices and writers located all over the world.

International Living also offers daily insights into hotspots around the globe in our free e-letter, IL Postcards. Read about the destinations you want to know more about…and some you may not have heard of yet.

And that’s just the beginning…IL offers conferences and events, real estate services, local contacts in some of the world’s most popular destinations, advice from people just like you who have already done what you’ve only dreamed about, an online bookstore of special reports and essential guides, other subscriptions and valuable VIP services…in short, everything you need to know to start your new life abroad.

Postal Address: International Living, Woodlock House, Carrick Road, Portlaw, Co. Waterford, Ireland X91 K7HT

That’s a question we try to answer each month in the International Living magazine and each day in the IL Postcards e-letter. The bottom line is: there is no best place to retire, but there is a best place for YOU to retire. A good start is to check out our most recent Retirement Index  to find out more about the best retirement havens in the world today. You should also take our 45-second quiz and instantly discover your ideal overseas haven. . If you want to know more about a specific country, then you may find the answer on one of our countries pages. If you’re new to our site, check out our New to IL page here.

International Living publishes a free e-letter called Fund Your Life Overseas. This e-letter details the many ways you can pay for your new life and travels overseas. Join our Fund Your Life Overseas e-letter today, and you’ll hear from us five times a week, telling you about ways to earn income that lets you live anywhere, travel anytime… and give you the funds to make your overseas dream real.

If you want to know more about a specific country, then you may find the answer on one of our countries pages http://www.internationalliving.com/countries

Our Customer Service representatives are happy to assist you the best they can with subscription inquiries, product order inquiries, cancellations, and to answer questions. Please visit us at:  https://internationalliving.com/about-il/customer-service/

If you would like more information about or to order a subscription or product, we encourage you to do so online at our Bookstore, accessible via the homepage, under “Bookstore,” or at www.ilbookstore.com.

Or, you can call toll free (from the US and CAN) 1-800-681-2402. International callers please dial 443-353-4232 8am until 11pm EST Mon-Fri and Saturday is 8am – 8pm EST.

If you are a Publisher’s Roundtable, World Club, Real Estate Trend Alert or Lifetime Society Member, please go here.

We’ve tried to make it as easy as possible to find your way around the site. We’ve created this video to assist you while you navigate  the International Living website.

Some parts of the website, such as the issue archives, are for subscribers only. If you are a subscriber, and are having trouble accessing these parts of the website, please visit our Customer Service Help Page. If you are not a subscriber, but would like to be, we invite you to become one now.

No Spam Pledge: International Living will never sell, rent, or otherwise abuse your e-mail address. It will be used solely for the purpose of sending you IL Postcards and updates about International Living. If you have not already done so, please whitelist our service to ensure delivery.

Should you wish to unsubscribe at any time, instructions are included with each e-letter. You can read IL’s full privacy policy here.

View all International Living subscription services here.

We also offer a free daily e-letter, International Living’s Postcards. (Sign up here) to receive this free publication in your e-mail inbox.

We welcome all submissions on spec, but ask that you read through our writers’ guidelines first.

We are continually updating and revising our products to ensure the newest, most current information is available. We may temporarily remove from our Bookstore website products that are being updated or revised until the new edition is available for purchase. If you wish to know when the most current product will be available, you can contact us here.

Publisher’s Roundtable members enjoy lifetime access to the most recently updated version of every International Living product, including products removed from the Bookstore, on their private section of this website.

Ensure you are logged out of your International Living account and then try to log into the product just purchased using the information provided i.e. Link, username and password.

Dear Reader,

You can email International Living with your stories, comments, or questions at [email protected]

Please note that we may publish your email, along with a reply, in our e-letter or magazine. If we do so, we will not use your full name or your email address, only your first name. If you wish us to use a pseudonym, please state this clearly in your email.

What kind of stories, comments, or questions can you send to International Living? Your feedback can be on any topic. You might have a question about a recent e-letter, a travel story or photograph to share, or you might simply want to give your reaction to an article. All manner of feedback is welcome. We will respond to as many emails as possible.

Although we may answer general questions, we are not licensed under U.S. securities laws to address your particular investment situation. No communication by us to you (including publishing your email and International Living’s reply to it) should be deemed as personalized investment advice.

Customer Service

If you have a question regarding your International Living subscription, or want to know how to subscribe, please contact our customer service team here.

If your credit card statement reflects a charge from International Living, it signifies that you have recently signed up to receive the International Living magazine or another product or service from International Living.

If you require details about this purchase you can contact our customer services department by clicking here or by calling our customer service representatives on 1-(800) 681-2402. Customer services is open Monday to Friday from 8:00am to 7:00pm Eastern Time.

Please note, International Living will send a confirmation e-mail once you submit an order for a new product, service or subscription.

It is possible that you could have signed up for a trial subscription of International Living as part of a purchase of an International Living product or service. If this is the case please contact our Customer Services department by clicking here or by calling our customer service representatives on 1-(800) 681-2402. Customer services is open Monday to Friday from 8:00am to 7:00pm Eastern Time.

International Living occasionally offers a six-month subscription to International Living magazine at a special discounted rate of $17.  This offer has a convenient auto-renewal of $49 (for a one-year subscription) at the end of the initial 6 month term.

If you availed of this special offer you would have been charged $89 for a two-year subscription to International Living. Please note that you will gain immediate access to our digital archives, but it can take up to 21 days to receive your first copy of the magazine.

Although the list price for a one-year subscription to International Living is $129, you may have received a special offer where this is discounted to $49. If you availed of this special offer you would have been charged $49 for a one-year subscription to International Living. Please note that you will gain immediate access to our digital archives, but it can take up to 21 days to receive your first copy of the magazine.

We occasionally offer a test-drive option for:

• Costa Rica Insider,
• Belize Insider,
• Ecuador Insider, or
• Panama Insider

These Insiders each cost $147. Should you have taken us up on this “test drive” you would have paid $7 for 7 days of access. If you did not cancel before your 7-day trial period was complete, your card would have been charged the remaining $140.

We understand that International Living and associated products and subscriptions are not for everyone and therefore we have made it easy for trial subscribers to cancel their subscription. Please contact us to cancel your subscription or receive a refund on any purchased product or service. You can get in touch with our customer service team by clicking here or by visiting the web address https://internationalliving.com/about-il/customer-service/. Alternatively you can call us on 1-(800) 681-2402. Customer services is open Monday to Friday from 8:00am to 7:00pm Eastern Time.

International Living collaborates with media for both online and print publishing efforts. Collaborative Initiatives include article syndication, blog contributions and reports. International Living has been quoted in:

Reuters, MSN Money, New York Times, The O’Reilly Factor (Fox News), The Wall Street Journal, USA Today, Forbes Personal Finance, ABC News, Smart Money, the AARP, The Dallas Morning News, Kiplinger.com, More.com, Bankrate.com, CNN Money Magazine (Retirement Guide 2012), TravelTalkRadio.com, San Francisco Chronicle and others.

For over 40 years, International Living has been the leading authority for anyone looking for global retirement or relocation opportunities. Through its monthly magazine and related e-letters, extensive website, podcasts, online bookstore, and events held around the world, International Living provides information and services to help its readers live better, travel farther, have more fun, save more money, and find better business opportunities when they expand their world beyond their own shores. International Living has more than 200 correspondents traveling the globe, investigating the best opportunities for real estate, travel, retirement, and investment.

Yes. Just email [email protected] to receive current news about your particular priority topics such as living or retiring overseas, working abroad, international lifestyles, etc. If you prefer, choose to “follow” us on social media to automatically receive daily updates about what we’re covering across the globe.

Just email [email protected] to request an interview with one of our experts or to ask about content sharing (full/partial reprints, story linking, and more.)

For information about InternationalLiving.com, content republishing, source material, or to book an interview with one of our experts, contact our PR team at [email protected].

Members of the media can request a complimentary subscription to International Living’s monthly magazine. Contact our PR team at [email protected].

Yes, the media can follow International Living on our official Twitter account and see what the latest IL hot topics are. Of course, any of the media tweets can readily be retweeted to their own followers.

International Living invites the media to link to articles at the InternationalLiving.com website with permission to reproduce articles, either in part or in their entirety, once credit is given to InternationalLiving.com as the source and a hypertext link to the article is provided.

We welcome submissions on spec and ask that you review our writers’ guidelines.

A good way to “drill down” to the news and information that you’re looking for is to use the “Media Center” Home Page as your point of reference. We have a search feature in the top menu bar of the website to help you find more relevant content.

This feature can also be found on mobile devices when you click the menu option.

Shipping time depends on your address. Orders shipped within the United States usually take one to three weeks. Canada and international shipping usually takes two to four weeks.

If you still have not received your product, visit our Customer Service Help Page to report the problem and provide the shipping information you included when ordering so we can quickly locate your order.

Shipping costs vary, depending on weight of the package; however, general shipping is $7.50 for domestic products and $10 for international orders.

To return a product, please first contact us to process your request and obtain a return authorization number. You can then write this return authorization number on your package.

Please send a product that you wish to return to:

Sisk Fulfillment

International Living

1900 Industrial Park Drive

Federalsburg, MD 21632

Clearly print your name, customer number, and order slip/number. We suggest that you obtain a tracking number, signature confirmation, or delivery confirmation when you ship the return in order to ensure delivery. Please allow up to 30 days for us to receive and process your return.

Please contact us with any further questions regarding product returns.

As a VIP member you can contact your private Customer Service Team at the following details:

Platinum Circle Members

Visit us: https://internationalliving.com/customer-service/plc-questions/

Explorer’s Club Members

Visit us: https://internationalliving.com/customer-service/exc-questions/

Publisher’s Roundtable Members

Visit us: https://internationalliving.com/customer-service/rnd-questions/

Real Estate Trend Alert Members

Visit us: https://internationalliving.com/customer-service/ret-questions/

Lifetime Society Members

Visit us: https://internationalliving.com/customer-service/ilm-questions/

Pura Vida Club Members

Visit us: https://internationalliving.com/customer-service/pvc-questions/

Or alternatively as a VIP Member you can call us at our toll free numbers:

Sales and Cancellation Team: 1-855-719-5394 or for International callers dial: 410-864-0833

General Maintenance/Account Inquiries Team: 1-866-845-3052 or for International callers dial: 410-230-1250

Due to increases in costs and other factors, we charge an annual membership maintenance fee for VIP services. The annual maintenance fees are $69 for Publisher’s Roundtable, $18 for Lifetime Society, $69 for Platinum Circle, $99 for World Club and $99 for Pura Vida Club.

You are entitled to 20% off full-price International Living products only. If you are interested in purchasing a product with your discount, please visit us: https://internationalliving.com/customer-service/ilm-questions/

Our VIP services are exclusive groups of International Living subscribers. Membership, if approved, unlocks discounts on everything IL prints, produces, and plans. VIP members receive first notice of what’s happening in the world of IL and beyond, and enjoy first-class treatment at our events.

To become a Publisher’s Roundtable member, click here.

To become a Lifetime Society member, click here.

Please click here.

You should receive your welcome package, including your first issue, within two to four weeks of subscribing, depending on where you live. In the meantime you can access the digital edition on the Members Area, with your username and password, here.

Your welcome to International Living package is the first thing you’ll receive from us in the mail. It includes the current month’s issue of International Living, a Welcome Letter and valuable information about how to contact customer service about your subscription.

To make any changes to your subscriber information, visit our Customer Service Help Page.

Past issues of International Living from 2002 and on are currently available online to subscribers in PDF format. Select issues in print format may be available from our library for a fee. Contact us at: https://internationalliving.com/about-il/customer-service/.

The money-back guarantee is good for the entire lifetime of your subscription. If, at any time, for any reason, you decide that International Living isn’t for you, we’ll send you a refund for the remainder of your subscription. We won’t even ask you to return the free reports we sent you in your welcome pack. Read more about our Ironclad Guarantee here.

In your monthly magazine, we’ll tell you about the best places in the world to retire, where you can still find bargain properties, the countries with the lowest cost of living, where you can save thousands of dollars on health care, where to invest your money to secure yourself from the falling dollar, the best destinations for property investment, real-life expat stories, and more.

You can view a sample past issue here.

As a subscriber, you will gain access to password-protected past and current articles and issues on our website, and you will also receive a 20% discount on advertising in our magazine or on our website.

Please visit our Customer Service Help Page to report any fulfilment problems you are experiencing.

Auto-renew is an automatic renewal of your subscription with International Living magazine, Global Intelligence, Panama Digest, or Ecuador Digest. This option allows you to continue receiving your subscription while automatically being charged for a new term year without the hassle of constant renewal reminders or your subscription being terminated or suspended. This also locks in your subscription price so you can be sure you will pay the same price every year, even if the price increases for new subscribers. There’s no risk, as you are free to cancel anytime.

You can expect your credit card to be charged automatically on your subscription renewal anniversary.

We accept all major credit cards, checks, and money orders. For auto-renew we can only accept credit cards.

To keep our costs down, we send out automatic and periodic renewal offers for special products or discounts that we believe would benefit our readers. If you wish to stop receiving renewal notices, you have two options:

1.) Sign up for auto-renew.

2.) Contact https://internationalliving.com/about-il/customer-service/ and request to stop receiving renewal notices.

As a VIP member you can contact your private Customer Service Team at the following details:

Platinum Circle Members

Visit us: https://internationalliving.com/customer-service/plc-questions/

Explorer’s Club Members

Visit us: https://internationalliving.com/customer-service/exc-questions/

Publisher’s Roundtable Members

Visit us: https://internationalliving.com/customer-service/rnd-questions/

Real Estate Trend Alert Members

Visit us: https://internationalliving.com/customer-service/ret-questions/

Lifetime Society Members

Visit us: https://internationalliving.com/customer-service/ilm-questions/

Pura Vida Club Members

Visit us: https://internationalliving.com/customer-service/pvc-questions/

Or alternatively as a VIP Member you can call us at our toll free numbers:

Sales and Cancellation Team: 1-855-719-5394 or for International callers dial: 410-864-0833

General Maintenance/Account Inquiries Team: 1-866-845-3052 or for International callers dial: 410-230-1250

Due to increases in costs and other factors, we charge an annual membership maintenance fee for VIP services. The annual maintenance fees are $69 for Publisher’s Roundtable, $18 for Lifetime Society, $69 for Platinum Circle, $99 for World Club and $99 for Pura Vida Club.

You are entitled to 20% off full-price International Living products only. If you are interested in purchasing a product with your discount, please visit us: https://internationalliving.com/customer-service/ilm-questions/

Our VIP services are exclusive groups of International Living subscribers. Membership, if approved, unlocks discounts on everything IL prints, produces, and plans. VIP members receive first notice of what’s happening in the world of IL and beyond, and enjoy first-class treatment at our events.

To become a Publisher’s Roundtable member, click here.

To become a Lifetime Society member, click here.

Please click here.

We’ve tried to make it as easy as possible to find your way around the site. We’ve created this video to assist you while you navigate  the International Living website.

Some parts of the website, such as the issue archives, are for subscribers only. If you are a subscriber, and are having trouble accessing these parts of the website, please visit our Customer Service Help Page. If you are not a subscriber, but would like to be, we invite you to become one now.